Lebenthal Financial Services, Inc. (“LFS”) is required by SEC Regulation S-P to inform customers about our policy regarding how we handle non-public personal information. LFS and its clearing agents have a policy of protecting the confidentiality and security of personal and financial information we collect from our clients.
How we collect information
We collect non-public personal information directly from you when you apply for, access and use financial products and services offered by LFS and/or our clearing firms. This information is obtained directly from you with your consent, and is necessary to provide you with services you have requested. The type of information we require depends on the nature of your request but in most cases includes your name, mailing address, phone number(s), account number(s), and social security number. We may also collect information about you when you have entered into, viewed and or downloaded information from our website. All information we collect from you is securely maintained and is kept strictly confidential.
Why we collect information
We limit the collection and use of information to the minimum required to deliver superior services to you and as required by law. Such services include maintaining your account, processing transactions requested by you and administering our business. We may verify this information or get additional information from our customer reporting agencies or public sources.
Disclosure of Information
We restrict access to non-public personal information to those employees and authorized agents who need to know that information to provide products or services to you. Our employees and authorized agents are required to protect the confidentiality of your information and to comply with our established policies. We maintain physical, electronic and procedural safeguard that comply with federal standards to guard your non-public personal information.
In some cases, we may need to disclose your non-public personal information when either authorized by you, or when required or permitted by law. You may request that we disclose your information to credit agencies or other financial institutions. We may be legally required to disclose your information under court order or in response to government inquiry. In these cases, we will only give information required and we will take every precaution to make sure all requests for information are legitimate.
We will not make any disclosure of information to other companies who want to sell their products to you. For example, we will not sell customers lists and will not sell your name to a catalogue company.
The Company is a member of the Broker Protocol and may share information as follows:
When RRs move from the Company to another firm, and both firms are signatories to the Broker Protocol, the RR may be allowed to take account information including client name, address phone number, email address and account title of the clients that they serve iced while at the firm. (“the Client Information”). RRs are prohibited from taking any other documents or information. Clients will be provided the opportunity to “Opt out” of the sharing of this information.
THE COMPANY AS A POLICY DOES NOT DISCLOSE ANY CONSUMER INFORMATION OR CUSTOMER NON-PUBLIC INFORMATION TO NON-RELATED THIRD PARTIES OTHER THAN IN CONTROLLED CIRCUMSTANCES AS SPECIFICALLY ALLOWED BY REGULATION S-P.
Opt Out Policy
You have the right to opt out and not have your non-public personal information disclosed to a nonaffiliated third party. If you would like to opt out please contact the office.
To Whom This Policy Applies
This is not an offer to sell securities in or an offer directed to any resident of any jurisdiction in which the Agents are not registered. All investment decisions should be made based on individual circumstances, needs and goals after a discussion with your Financial Professionals. Before making any investment please request a prospectus and read it carefully.
Securities offered through Lebenthal Financial Services, Member FINRA-SIPC